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在线服务,人家回答无法处理这份订单???
Chat InformationThank you for contacting us via our chat line. Currently there are 1 visitors waiting, your position is 1.
Chat InformationYou are now chatting with 'Sergey Arseniev'
Sergey Arseniev: Thank you for coming, my name is Sergey. How may I help you?
you: I have a problem
you: I have a domain name, how to add to the IX space ?
you: thanks.
Sergey Arseniev: In order to add domain to your domain list please do the following:
Sergey Arseniev: - log into your manage control panel manage.ixwebhosting.com
Sergey Arseniev: - click on Manage button near your hosting plan name
Sergey Arseniev: - click on Domains icon
Sergey Arseniev: - click on 'add new domain name'
Sergey Arseniev: - type domain name that you want to add.
Sergey Arseniev: - click on Continue --> Submit
you: I try.THKS
Sergey Arseniev: After you should change DNS settings for this domain to ours.
you: I didn't find the words have "Manage".
you: I didn't find the Manage button .
Sergey Arseniev: Could you please clarify the login email that you have used?
you: I apply for the domain name is elsewhere.
you: I've logged
Sergey Arseniev: As I can see you had placed an order. Unfortunately, we are unable to process your order at this time, and it has been canceled. You will not be charged and we have released our hold on these funds. Your bank will lift their hold on these funds at their discretion.
you: ???
Sergey Arseniev: I am sorry we can not process the order.
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